ACADEMIC INFORMATION AND COLLEGE POLICIES RASMUSSEN COLLEGE WASHINGTON Washington Student Achievement Council 917 Lakeridge Way, P.O. Box 43430 Olympia, WA 98504 [email protected] wsac.wa.gov/ConsumerProtection Washington Workforce Training and Education Coordinating Board 128 10th Avenue SW PO Box 43105 Olympia, WA 98504 [email protected] wtb.wa.gov/PCS_Complaints.asp (instructions) WEST VIRGINIA West Virginia Higher Education Policy Commission 1018 Kanawha Blvd East, Suite 700 Charleston, WV 25301 West Virginia Office of the Attorney General Consumer Protection Division P.O. Box 1789 Charleston, WV 25326 wvago.gov/pdf/general-consumer- complaint-form.pdf Community and Technical College System of West Virginia 1018 Kanawha Blvd. East, Suite 700 Charleston, WV 25301 WISCONSIN Wisconsin Educational Approval Board 431 Charmany Drive, Suite 102 Madison, WI 53719 [email protected] http://eab.state.wi.us/ WYOMING Wyoming Department of Education 2300 Capitol Avenue, Hathaway Building, 2nd Floor Cheyenne, WY 82002 Attorney General’s Office 123 Capitol Building, 200 West 24th Street Cheyenne, WY 82002 *This list includes contact information for all 50 states, the District of Columbia, and Puerto Rico and should not be construed as informative of what agencies regulate the institution or in what states the institution is licensed or required to be licensed. States, through the relevant agencies or Attorney Generals Offices, will accept complaints regardless of whether an institution is required to be licensed in that state. CONSORTIUM AGREEMENT Rasmussen College has signed consortium agreements among all Rasmussen College campuses. Course requirements for programs may be completed at any of the campus locations, as the schools have common ownership and common courses, and students will have the flexibility to take courses from all locations as they choose. Students who attend a class at a location other than their home campus (primary attendance location) will have their total tuition and fees charged by their home campus. All financial aid will be awarded and disbursed from the home campus. The home campus monitors satisfactory progress. A copy of the consortium agreement is kept on file at each campus. Students have the right to review and acknowledge the agreement prior to taking courses at other campuses. REFUNDS Florida and Kansas Cancellation, Termination, Refund Policy If a student is cancelled or terminated, for whatever reason, the following apply: • Each student will be notified of acceptance/ rejection in writing. In the event a student is rejected, all tuition, fees and other charges will be refunded. A student in any term who withdraws from the College must give written notice to the College. Date of withdrawal is the last day of recorded attendance. • The College will acknowledge in writing any notice of cancellation within 10 business days after the receipt of request and will refund the amount due within 30 business days. Written notice of cancellation shall take place on the date the letter 116 rasmussen.edu of cancellation is postmarked, or in the cases where the notice is hand carried, it shall occur on the date the notice is delivered to the College. • Notwithstanding anything to the contrary, if a student gives written notice of cancellation following written acceptance by the College and prior to the start of the period of instruction for which he/she has been charged (“Period of Instruction”), all tuition and fees paid will be refunded. All prepaid tuition is refundable. • If a student has been accepted by the College and gives written notice of cancellation or termination after the start of the Period of Instruction for which they have been charged, but before completion of 60% of the Period of Instruction, the amount charged for tuition for the completed portion of the Period of Instruction shall not exceed the pro rata portion of the total charges for tuition that the length of the completed portion of the Period of Instruction bears to its total length. After the completion of 60% of the Period of Instruction, no refund will be made. • Student refunds are made within 45 days of the date of determination of withdrawal if the student does not officially withdraw. • The refund policy is not linked to compliance with the College’s regulations or rules of conduct. • Any promissory note instrument received as payment of tuition or other charge will not be negotiated prior to completion of 50% of the course. The State of Minnesota and State of Wisconsin Cancellation, Termination, Refund Policy If a student is cancelled or terminated, for whatever reason, the following apply: • Each student will be notified of acceptance/ rejection in writing. In the event a student is rejected, all tuition, fees and other charges will be refunded. A student in any term who withdraws from the College must give written notice to the College. Date of withdrawal is the last day of recorded attendance. • The College will acknowledge in writing any notice of cancellation within 10 business days after the receipt of request and will refund the amount due within 30 business days. Written notice of cancellation shall take place on the date the letter of cancellation is postmarked, or in the cases where the notice is hand carried, it shall occur on the date the notice is delivered to the College. • Notwithstanding anything to the contrary, if a student gives written notice of cancellation following written acceptance by the College and prior to the start of the period of instruction for which he/she has been charged (“Period of Instruction”), all tuition and fees paid will be refunded. All prepaid tuition is refundable. • If a student has been accepted by the College and gives written notice of cancellation or termination after the start of the Period of Instruction for which they have been charged, but before completion of 60% of the Period of Instruction the amount charged for tuition, for the completed portion of the Period of Instruction shall not exceed the pro rata portion of the total charges for tuition that the length of the completed portion of the Period of Instruction bears to its total length. After the completion of 60% of the Period of Instruction, no refund will be made. • Student refunds are made within 45 days of the date of determination of withdrawal if the student does not officially withdraw. • The refund policy is not linked to compliance with the College’s regulations or rules of conduct. • Any promissory note instrument received as payment of tuition or other charge will not be negotiated prior to completion of 50% of the course. The State of North Dakota Cancellation, Termination, Refund Policy Rasmussen College shall refund tuition and other charges when written notice of cancellation is given by the student, in accordance with the following schedule: • When notice is received prior to, or within seven days after completion of the first day of instruction, all tuition and other charges must be refunded to the student. • When notice is received prior to, or within thirty days after completion of the first day of instruction, or prior to the completion of one-fourth of the educational services, all tuition and other charges except 25% thereof must be refunded to the student. • When notice is received upon or after completion of one-fourth of the educational services, but prior to the completion of one-half of the educational services, all tuition and other charges except 50% thereof must be refunded to the student. • When notice is received upon or after the completion of fifty percent of the educational services, no tuition or other charges may be refunded to the student. • Student refunds are made within 45 days of the date of determination of withdrawal if the student does not provide the school with notice of withdrawal. • The refund policy is not linked to compliance with the College’s regulations or rules of conduct. • The provisions of this section do not prejudice the right of any student to recovery in an action against any postsecondary educational institution for breach of contract or fraud. Cancellation and Refund Policy for Missouri Residents: Students may cancel enrollment at any time, complying with the notification procedures established by the College. Refunds of unearned prepaid tuition, fees and other charges shall be made in the following manner within thirty (30) days of termination: a. If cancellation occurs within three days of initial enrollment, excluding Saturdays, Sundays and holidays, any money paid by the prospective student shall be refunded. b. If cancellation occurs after three days of initial enrollment, standard cancellation and refund policies as specified in this catalog will apply Return of Title IV Funds Policy If a student withdraws or is expelled, they need to visit with the Campus Director or Dean to complete the Rasmussen College Notice of Change in Student Status form, which will begin the withdrawal process. Students are allowed to convey their withdrawal verbally or in writing to the Campus Director or Dean. Rasmussen College uses the state-mandated refund policy to determine the amount of institutional charges it can retain. The federal formula dictates the amount of Federal Title IV aid that must be returned to the federal government by the school and the student. The federal formula requires a Return of Title IV aid if the student received federal financial assistance in the form of a Federal Pell Grant, Federal SEOG, Federal Direct Student Loan, or Federal PLUS Loan and withdrew on or before completing 60% of the quarter. The percentage of Title IV aid to be returned is determined by dividing the number of calendar days remaining in the quarter by the number of total calendar days in the quarter. Scheduled breaks of five or more consecutive days are excluded. If funds are released to a student because of a credit balance on the student’s account, the student may be required to repay some of the federal grants if they withdraw. The federal return of Title IV funds formula calls for a second calculation, similar to the one outlined above, where the school determines the percentage and amount of tuition which was unearned. The school compares the unearned tuition with the unearned Title IV aid, and returns the lesser of these two amounts. A student withdrawing from school may be eligible for post-withdrawal disbursements according to federal regulations. A post-withdrawal disbursement occurs when a student who withdraws earned more aid than had been disbursed prior to the withdrawal. Postwithdrawal disbursements are made first from available grant funds before available loan funds and must be done within 45 days of the school’s determination that the student withdrew. In addition, loan post-withdrawal disbursements must be done within 180 days of the school’s determination that the student withdrew. Rasmussen College credits the student’s account for any outstanding current period charges. If there is any remaining post-withdrawal disbursement to be made to the student, an offer is made to the withdrawn student in writing (letter sent to student) within 30 days of the school’s determination that the student withdrew. The letter explains the type and amount of fund available and explains to the student the option to accept or decline all or part of the monies. A 14-day response time is given to the student for their decision. If no response is received within the 14 days, the remaining post-withdrawal disbursement is cancelled. Federal regulations dictate the specific order in which funds must be repaid to the Title IV programs by both the school and the student, if applicable. Rasmussen College follows this mandate by refunding monies in the following sequence: Unsubsidized Stafford Loans, Subsidized Stafford Loans, and PLUS Loans, Pell Grant, FSEOG, and then other Title IV programs. Rasmussen College uses the software and printed worksheets provided by the U.S. Department of Education to document the Return of Title IV Funds Calculation along with the Post-Withdrawal Disbursement Tracking Sheet. Exit Interviews Students contemplating the termination of their education at Rasmussen College should contact the Dean, Campus Director, or Advisor. All students graduating or withdrawing are required to attend a mandatory exit interview. During this interview, students receive information regarding their loan(s) including address and telephone numbers of lenders, deferment requests, a list of qualifications, a sample repayment guide, loan consolidation information, and review of loan terms. Academic and financial aid files are not complete until both exit interviews have been completed. The Advisor is available for assistance for the duration of your student loan. Rasmussen College reserves the right to withhold the release of academic information, and other records, pending settlement of any amount due to the College. Extended Quarter Break Stop-Out Policy Rasmussen College encourages students to remain continuously enrolled in their program through graduation. Rasmussen College recognizes that, on occasion, a student may experience an extraordinary personal situation for which the student may need an extended break between quarters. A student with an extenuating circumstance may apply for the Extended Quarter Break Stop-Out. Students who are enrolled and meeting the standards of Satisfactory Academic Progress at the end of one quarter may apply for an extended break in Term/Session 1 of the following quarter. The student must successfully complete Term/Session 2 immediately prior to the Stop-Out quarter. The student must commit to returning for Term/Session 2 of the quarter in which the Extended Quarter Break Stop-Out is requested or the student will be withdrawn from Rasmussen College. Students who are receiving Title IV funding must be scheduled to take at least six credits in Term/Session 2 of the Extended Quarter Break Stop-Out quarter. The student must meet with his or her Advisor in order to obtain a Stop-Out Request Form. The Advisor will provide the student with
