rasmussen.edu | 888-5-RASMUSSEN ACADEMIC INFORMATION AND COLLEGE POLICIES COLLEGE POLICIES Academic Appeals and Grievance Policy Rasmussen College broadly recognizes the rights of students and others who have dealings with the College to present a complaint through the impartial procedures of a grievance or academic appeal. We recommended that students follow the Academic Appeal Procedure when appealing a final grade or an academic policy; however, in some cases, academic appeals are escalated to or start from a grievance, and in some cases, students pursue both avenues. For any situation involving sexual misconduct or gender-based discrimination, please reference the Title IX and Policy Against Sexual Misconduct section of the catalog. For purposes of this policy, the following terms are defined: “complainant” is the aggrieved person or entity that has dealings with the College; “grievance” is an expressed feeling of dissatisfaction held by a complainant regarding an action taken by the College or by members of the College community; “student” means a current student. Complainants are assured that no adverse action will be taken by the College or any of its representatives for registering an academic appeal or grievance. The College will investigate and attempt to resolve each academic appeal and grievance made under this policy. A. Academic Appeal Procedure The following procedure must be followed for a grade appeal or appeal regarding a program-specific academic policy: 1. For grade appeals, the student must submit a written appeal to their instructor’s “@rasmussen.edu” email address. Grade appeals must be submitted within five business days after grades have been posted to the student’s record. Students wishing to submit an appeal related to a program- specific academic policy must contact their Dean or Advisor to begin the process as outlined in number 2 below. a. Please note the instructor’s “@rasmussen.edu” email address can be found in the course syllabus and is different from “course mail.” b. The written appeal must include a detailed explanation as to why an appeal should be considered and must clearly state the student’s desired outcome (e.g., that a new grade should be assigned, or that the student is willing to resubmit work or repeat the course). c. The instructor will consider the appeal and respond to the student via email within seven business days from the date the appeal was submitted. 138 2. For program-specific academic policy appeals or an appeal of the instructor’s determination in number 1 above. Program-specific academic policy appeals must be submitted within ten business days after grades have been posted to the student’s record. If the student is unsatisfied with the instructor’s decision from number 1 above and desires to pursue the appeal further with the Dean, a formal appeal request may be initiated by contacting their Advisor or Dean. a. An academic appeal form will be sent electronically to the student by their Advisor or Dean based on the student’s request. b. The form needs to be completed electronically within seven calendar days. c. The Dean will consider the appeal and will respond to the student via email within seven business days from the date the appeal form was submitted. 3. If the student is unsatisfied with the Dean’s decision and desires to pursue the appeal further, the student may appeal to the Academic Appeal Committee. All committee decisions are final. A formal appeal request may be initiated by the student contacting their Advisor or Dean. a. An academic appeal form will be sent electronically to the student by their Advisor or Dean based on the student’s request. b. The form needs to be completed electronically within seven calendar days. B. Grievance Procedure The following grievance procedure should be followed by the complainant: 1. The complainant should first make a reasonable effort to resolve the grievance directly with the person or entity they feel caused their complaint. 2. If after this reasonable effort, the grievance has not been resolved to the complainant’s satisfaction, a request for further action should be made in a detailed writing to the Campus Director within ten business days of the grievance. The Campus Director will initiate an investigation within ten business days of receiving the written grievance, and will then attempt to resolve the matter and will issue a decision to the complainant. 3. If a complainant desires to further appeal a decision, a written statement must be submitted to the Senior Vice President of External and College Relations within 15 business days of the Campus Director’s decision. A response will be given within 30 business days. A record of each grievance and academic appeal, including its nature and disposition, shall be maintained, for all programs, by the College. Complainants and students may also contact: • Commission for Independent Education, Florida Department of Education, 325 West Gaines Street, Suite 1414, Tallahassee, Florida 32399; Phone: 888-224-6684 • Illinois Board of Higher Education, 431 East Adams, Second Floor, Springfield, IL 62701; Phone: 217-782-2551 • Kansas Board of Regents, 1000 SW Jackson Street, Suite 520, Topeka, KS 66612; Phone: 785-296-3421 • Minnesota Office of Higher Education, 1450 Energy Park Drive, Suite 350, St. Paul, MN 55108; Phone: 651-642-0533 • North Dakota University System, 1815 Shafer Street, Suite 202, Bismarck, ND 58501-1217; Phone: 701-328-2960 • State of Wisconsin Educational Approval Board, 431 Charmany Drive, Suite 102, Madison, WI 53719; Phone: 608-266-1996 • The Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, IL 60604; Phone: 800-621-7440 or 312-263-0456, www.hlcommission.org Accommodations Policy The mission of Rasmussen College in disability services is to create an accessible college community where students with disabilities have an equal opportunity to participate fully in all aspects of the educational experience. Rasmussen College recognizes its obligation under the Americans with Disabilities Act of 1990 and the Rehabilitation Act of 1973 and commits to the success of its students and faculty by prohibiting discrimination on the basis of disability and requiring reasonable accommodations to qualified disabled students in all programs and activities. Students with disabilities do not have to self-disclose or register with the Campus Accommodations Coordinator, although the College encourages them to do so. Students seeking academic accommodations or adjustments must contact the Campus Accommodations Coordinator to request such services. Students who are unsure who to contact should check with their Academic Dean or Campus Director. Accreditation and Licensing A. Accreditation Rasmussen College is accredited by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education. • 230 South LaSalle Street, Suite 7-500 Chicago, IL 60604 800-621-7440 or 312-263-0456 The Bachelor of Science in Nursing degree at Rasmussen College is accredited by the Commission on Collegiate Nursing Education, 655 K Street, NW, Suite 750, Washington, DC 20001, 202-887-6791, www.ccneaccreditation.org The Health Information Management Bachelor’s Degree program at Rasmussen College-Online is accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). • Commission on Accreditation for Health Informatics and Information Management Education 233 North Michigan Ave, 21st Floor Chicago, IL 60601 312-233-1134 The Health Information Technician Associate Degree program offered at the Brooklyn Park / Maple Grove, Bloomington, Eagan, Lake Elmo / Woodbury, Mankato, and St. Cloud Campuses in Minnesota; the Aurora/ Naperville and Rockford Campuses in Illinois; the Green Bay Campus in Wisconsin – and the Rasmussen College Online program is accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). • Commission on Accreditation for Health Informatics and Information Management Education 233 North Michigan Avenue, 21st Floor Chicago, IL 60601 312-233-1134 The Medical Assisting Diploma program at the Overland Park campus in Kansas; the Aurora/Naperville, Rockford, and Romeoville/Joliet campuses in Illinois; the Fort Myers, Ocala, New Port Richey / West Pasco and Tampa / Brandon campuses in Florida; the Green Bay and Wausau campuses in Wisconsin; and the Blaine, Bloomington, Brooklyn Park / Maple Grove, Eagan, Lake Elmo / Woodbury, Mankato, and St. Cloud campuses in Minnesota are accredited by the Accrediting Bureau of Health Education Schools (ABHES). Accrediting Bureau of Health Education Schools, 7777 Leesburg Pike, Suite 314, North Falls Church, VA 22043, 703-917-9503 The Medical Laboratory Technician program at the Green Bay, Lake Elmo / Woodbury, Moorhead, and St. Cloud campuses is accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS). • National Accrediting Agency for Clinical Laboratory Sciences 5600 North River Road, Suite 720 Rosemont, IL 60018 Phone: 773-714-8880 Fax: 773-714-8886
