rasmussen.edu | 888-5-RASMUSSEN ACADEMIC INFORMATION AND COLLEGE POLICIES COLLEGE POLICIES Academic Appeals and Grievance Policy Rasmussen College broadly recognizes the rights of students and others who have dealings with the College to present a complaint through the impartial procedures of a grievance or academic appeal. We recommended that students follow the Academic Appeal Procedure when appealing a final grade or an academic policy; however, in some cases, academic appeals are escalated to or start from a grievance, and in some cases, students pursue both avenues. For any situation involving sexual misconduct or gender-based discrimination, please reference the Title IX and Policy Against Sexual Misconduct section of the catalog. For purposes of this policy, the following terms are defined: “complainant” is the aggrieved person or entity that has dealings with the College; “grievance” is an expressed feeling of dissatisfaction held by a complainant regarding an action taken by the College or by members of the College community; “student” means a current student. No retaliatory action may be made by the College or any of its representatives against those who file an academic appeal or grievance, participate in the resolution process, or are the subject of the matter. The College will investigate and attempt to resolve each academic appeal and grievance made under this policy, and associated allegations of retaliation. A. Academic Appeal Procedure The following procedure must be followed for a grade appeal or appeal regarding a program-specific academic policy: 1. For grade appeals, the student must submit a written appeal to their instructor’s “@rasmussen.edu” email address. Grade appeals must be submitted within five business days after grades have been posted to the student’s record. Students wishing to submit an appeal related to a program- specific academic policy must contact their Dean or Advisor to begin the process as outlined in number 2 below. a. Please note the instructor’s “@rasmussen.edu” email address can be found in the course syllabus and is different from “course mail.” b. The written appeal must include a detailed explanation as to why an appeal should be considered and must clearly state the student’s desired outcome (e.g., that a new grade should be assigned, or that the student is willing to resubmit work or repeat the course). c. The instructor will consider the appeal and respond to the student via email within seven business days from the date the appeal was submitted. 2. For program-specific academic policy appeals or an appeal of the instructor’s determination in A(1) of this policy; program-specific academic policy appeals must be submitted within 10 business days after grades have been posted to the student’s record. If the student is unsatisfied with the instructor’s decision from A(1) and desires to pursue the appeal further with the Dean, a formal appeal request may be initiated by contacting their Advisor or Dean. a. An academic appeal form will be sent electronically to the student by their Advisor or Dean based on the student’s request. b. The form needs to be completed electronically within seven calendar days. c. The Dean will consider the appeal and will respond to the student via email within seven business days from the date the appeal form was submitted. 3. If the student is unsatisfied with the Dean’s decision and desires to pursue the appeal further, the student may appeal to the Academic Appeal Committee. All committee decisions are final. A formal appeal request may be initiated by contacting the Advisor or Dean. a. An academic appeal form will be sent electronically to the student by their Advisor or Dean based on the student’s request. b. The form needs to be completed electronically within seven calendar days. B. Grievance Procedure The following grievance procedure should be followed by the complainant: 1. The complainant should first make a reasonable effort to resolve the grievance directly with the person or entity they feel caused their complaint (without placing themselves in harm). 2. If a grievance cannot be resolved by a complainant’s initial reasonable effort, or if the grievance has not been resolved to the complainant’s satisfaction, a request for further action should be made in a detailed writing to the Campus Director within 10 business days of the grievance. The Campus Director will initiate an investigation within 10 business days of receiving the written grievance, and will then attempt to resolve the matter and will issue a decision to the complainant. 3. If a complainant desires to further appeal a decision, a written statement must be submitted to the Senior Vice President of External and College Relations within 15 business days of the Campus Director’s decision. A response will be given within 30 business days. A record of each grievance and academic appeal, including its nature and disposition, shall be maintained, for all programs, by the College. Complainants and students may also contact the authorities listed in the State Contact Information for Student Complaints section of this catalog. Accommodations Policy The mission of Rasmussen College in disability services is to create an accessible college community where students with disabilities have an equal opportunity to participate fully in all aspects of the educational experience. Rasmussen College recognizes its obligation under the Americans with Disabilities Act of 1990 and the Rehabilitation Act of 1973 and commits to the success of its students and faculty by prohibiting discrimination on the basis of disability and requiring reasonable accommodations to qualified disabled students in all programs and activities. Students with disabilities do not have to self-disclose or register with the Campus Accommodations Coordinator, although the College encourages them to do so. Students seeking academic accommodations or adjustments must contact the Campus Accommodations Coordinator to request such services. Students who are unsure who to contact should check with their Academic Dean or Campus Director. Accreditation and Licensing A. Accreditation Rasmussen College is accredited by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education. • 230 South LaSalle Street, Suite 7-500 Chicago, IL 60604 800-621-7440 or 312-263-0456 The Bachelor of Science in Nursing Degree at Rasmussen College is accredited by the Commission on Collegiate Nursing Education, 655 K Street, NW, Suite 750, Washington, DC 20001, 202-887-6791. The Master of Science in Nursing Degree program at Rasmussen College is accredited by the Commission on Collegiate Nursing Education, 655 K Street NW, Suite 750, Washington, DC 20001, 202-887-6791. The Health Information Management Bachelor’s Degree program at Rasmussen College – Online is accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). 156 ALL CONTENT IS SUBJECT TO CHANGE BY ADDENDUM • Commission on Accreditation for Health Informatics and Information Management Education 200 East Randolph Street, Suite 5100 Chicago, IL 60601 312-235-3255 The Health Information Technician Associate’s Degree program offered at the Brooklyn Park / Maple Grove, Bloomington, Eagan, Lake Elmo / Woodbury, Mankato, and St. Cloud campuses in Minnesota; the Aurora/ Naperville and Rockford campuses in Illinois; the Green Bay campus in Wisconsin; and at Rasmussen College – Online is accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). • Commission on Accreditation for Health Informatics and Information Management Education 200 East Randolph Street, Suite 5100 Chicago, IL 60601 312-235-3255 The Medical Assisting Diploma program at the Aurora/Naperville, Rockford, and Romeoville/Joliet campuses in Illinois; the Fort Myers, Ocala, New Port Richey / West Pasco and Tampa/ Brandon campuses in Florida; the Green Bay and Wausau campuses in Wisconsin; and the Blaine, Bloomington, Brooklyn Park / Maple Grove, Eagan, Lake Elmo / Woodbury, Mankato, and St. Cloud campuses in Minnesota are accredited by the Accrediting Bureau of Health Education Schools (ABHES). Accrediting Bureau of Health Education Schools, 7777 Leesburg Pike, Suite 314, North Falls Church, VA 22043, 703-917-9503 The Medical Laboratory Technician program at the Green Bay, Lake Elmo / Woodbury, and Moorhead campuses is accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS).. • National Accrediting Agency for Clinical Laboratory Sciences 5600 North River Road, Suite 720 Rosemont, IL 60018 Phone: 773-714-8880 Fax: 773-714-8886 Graduation from a Physical Therapist Assistant Education program accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), 1111 North Fairfax Street, Alexandria, VA 22314; phone; 703-706-3245; [email protected] is necessary for eligibility to sit for the licensure examination, which is required in all states. The Physical Therapist Assistant
