182 rasmussen.edu | 888-5-RASMUSSEN ACADEMIC INFORMATION AND UNIVERSITY POLICIES ALL CONTENT IS SUBJECT TO CHANGE BY ADDENDUM ALABAMA Alabama Commission on Higher Education P.O. Box 302000 Montgomery, AL 36130 ache.state.al.us/federal-reg.pdf Alabama Community College System P.O. Box 302130 Montgomery, AL 36130-2130 psl.asc.edu/External/Complaints.aspx ALASKA Alaska Commission on Postsecondary Education PO Box 110505 Juneau, AK 99811 [email protected] acpe.alaska.gov/Consumer_Protection ARIZONA Arizona State Board for Private Postsecondary Education 1400 West Washington Street, Room 260 Phoenix, AZ 85007 ppse.az.gov/complaint ARKANSAS Arkansas Higher Education Coordinating Board Arkansas Department of Higher Education 423 Main Street, Suite 400 Little Rock, AR 72201 [email protected] www.adhe.edu/institutions/academic- affairs/institutional-certification-advisory- committee/grievance-form [email protected] www.adhe.edu/private-career-education/ students/ Arkansas State Board of Private Career Education 501 Woodlane, Suite 312S Little Rock, AR 72201 [email protected] www.adhe.edu/private-career- educationcomplaintProcess.aspx CALIFORNIA Approved Institutions: California Bureau of Private Postsecondary Education P.O. Box 980818, West Sacramento, CA 95798-0818 [email protected] bppe.ca.gov/forms_pubs/complaint.pdf Exempt Institutions: Attorney General’s Office California Department of Justice Attn: Public Inquiry Unit P.O. Box 9044255 Sacramento, CA 94244 -2550 ag.ca.gov/contact/complaint_form.php?cmplt=PL COLORADO Colorado Department of Higher Education 1560 Broadway, Suite 1600 Denver, CO 80202 highered.colorado.gov/Academics/Complaints/ default.html highered.colorado.gov/DPOS/Students/ complaint.html CONNECTICUT Connecticut Office of Higher Education 450 Columbus Boulevard, Suite 510 Hartford, CT 06103-1841; 880-947-1800 [email protected] Non-degree institutions: www.ctohe.org/ POSA/StudentInfo.shtml Connecticut Department of Consumer Protection 450 Columbus Boulevard, Suite 510 Hartford, CT 06103-1841 [email protected]/dcp/lib/dcp/ Consumer_Statement_CPFR-2.pdf Consumer Complaint Hotline: 800-842-2649 DELAWARE Delaware Higher Education Office John G. Townsend Building, Suite 2 Dover, DE 19901 [email protected] Delaware Attorney General Consumer Protection Wilmington: 820 North French Street 5th floor Wilmington, DE 19801 [email protected] DISTRICT OF COLUMBIA District of Columbia Office of the State Superintendent of Education Education Licensure Commission 1050 First Street, NE Washington, DC 20002 osse.dc.gov/service/public-complaints FLORIDA Florida Commission for Independent Education 325 West Gaines Street, Suite 1414 Tallahassee, FL 32399-0400 www.fldoe.org/policy/cie/file-a-complaint.stml GEORGIA Georgia Nonpublic Postsecondary Education Commission 2082 Easy Exchange Pl. #220 Tucker, GA 30084-5334 gnpec.georgia.gov/student-complaints HAWAII Hawaii Postsecondary Education Authorization Program P.O. Box 541 Honolulu, HI 96809 [email protected] cca.hawaii.gov/hpeap/student-complaint-process/ Private Trade, Vocational or Technical Schools 475 22nd Avenue, Room 209 Honolulu, HI 96816 808-305-9755 Department of the Attorney General 425 Queen Street Honolulu, HI 96813 808-588-1500 ag.hawaii.gov/contact-us/ IDAHO Idaho State Board of Education Attn: State Coordinator for Private Colleges and Proprietary Schools 650 West State Street P.O. Box 83720 Boise, ID 83720-0037 boardofed.idaho.gov/higher-education-private/ private-colleges-degree-granting/student- complaint-procedures/ ILLINOIS Illinois Board of Higher Education 1 North Old State Capitol Plaza, Suite 333 Springfield, IL 62701 complaints.ibhe.org/ Institutional Complaint Hotline: (217) 557-7359 INDIANA Indiana Commission for Higher Education 101 West Ohio Street, Suite 300 Indianapolis, IN 46204-4206 in.gov/che/2744.htm [email protected] Complaint Adjudicator DWD/Office of Career and Technical Schools 10 North Senate Avenue, Suite 304 Indianapolis, IN 46204 www.in.gov/dwd/files/Student_Complaint_ Form.pdf IOWA Iowa Student Aid Commission 430 East Grand Ave., 3rd Floor Des Moines, IA 50309 [email protected] www.iowacollegeaid.gov/content/ constituent-request-review KANSAS Kansas Board of Regents 1000 SW Jackson Street, Suite 520 Topeka, KS 66612-1368 785-430-4240 kansasregents.org/academic_affairs/ private_out_of_state/complaint_process [email protected] KENTUCKY Kentucky Council on Postsecondary Education 1024 Capital Center Dr. #320 Frankfort, KY 40601-7512 [email protected] Kentucky Commission on Proprietary Education Capital Plaza Tower, Room 302 500 Mero Street Frankfort, KY 40601 kcpe.ky.gov/forms/FormtoFileaComplaint.pdf Office of the Attorney General Capitol Suite 118, 700 Capitol Avenue, Frankfort, KY 40601-3449 [email protected] ag.ky.gov/consumer-protection/complaints/ Pages/default.aspx LOUISIANA Louisiana Attorney General Office Consumer Protection Section P.O. Box 94005 Baton Rouge, LA 70804 [email protected] 1-800-351-4889, 225-326-6465 www.ag.state.la.us/ConsumerDisputes Secondarily, complaints may also be sent to: Louisiana Board of Regents Attn: Nancy Beall or Dr. Larry Trembly or LeAnn Detillier P.O. Box 3677 Baton Rouge, LA 70821-3677 www.regents.la.gov/assets/docs/2013/03/ Board-of-Regents-SARA-Student-Complaint- Form.pdf effort to update our many independent systems across the university to reflect your preferred name where possible. Generally, you can expect to see your preferred name in the following places: • Rasmussen Personal Support Center (IT Support System) • Learning Management System • Class rosters • Grade Reports / Degree Progress Audit • Quarterly Deans & Honors Awards and Credential Awards • Commencement programs • Diplomas • University marketing materials where a student has consented to have their name identified (student may choose the name to be used) • Directory listings (telephone, online, hardcopy) • Co-curricular rosters (athletic rosters, student organization membership, etc. and related reporting) Places Where Legal Name Will Appear • Network login • Email display of name • Enrollment Acceptance communications • Financial Aid and Tuition Billing • Official and unofficial transcripts • Enrollment verification • Accounts payable & student refund checks • Paychecks & paystubs • Required information reporting to the IRS (W2, 1098T, 1042S, etc.) • Certain official forms or correspondence from the University (financial aid awards, new hire forms, etc.) • Disciplinary records, including Safety & Security reports • Federal immigration documents • Official correspondence/reporting with external entities Pronoun Policy Pronouns are used in place of people’s names. Chosen pronouns are used to respect the way people identify and to avoid making assumptions about people’s identities. A chosen pronoun is the pronoun that an individual would like others to use when talking to or about that individual. Some people prefer others to use a gender- neutral or gender-inclusive pronoun when talking to or about them. A student does not have to report a chosen pronoun. A chosen pronoun is not the same as gender. Gender information will continue to be collected at the time of enrollment and may be updated at any time through the Rasmussen Student Portal within the Account Center Student Change of Information tab. A student may also update their pronoun at any time through the Rasmussen Student Portal within the Account Center Preferred Name and Pronoun Update tab. State Contact Information for Student Complaints This list includes contact information for all 50 states, the District of Columbia, and Puerto Rico and should not be construed as informative of what agencies regulate the institution or in what states the institution is licensed or required to be licensed. States, through the relevant agencies or Attorneys General Offices, will accept complaints regardless of whether an institution is required to be licensed in that state. To begin a complaint process, use the following contact information. Student and Online User Conduct Policy The purpose of this policy is to govern the conduct of students in the classroom,
